You can purchase prints and other photographic products by selecting a product under each image in the gallery and clicking on the ‘Add to basket’ button. We will ask you for a few details that we need to be able to complete the order and deliver it to you.
Email: If you would like a product in a particular size that is not listed then please contact me. See the product details page for descriptions of products and options available.
We accept most credit and debit cards including American Express.
Your online payment will be taken using the Stripe payment platform which uses SSL encryption to provide the most secure payment process currently available. Your credit or debit card details are processed solely by Stripe: at no time do these details touch our site nor do we ever have access to them. Your payment details thus remain strictly confidential.
All our products are currently VAT free. However, please be aware that shipments to countries outside the EU may be subject to additional customs fees or import taxes and customers are responsible for payment of any such duties.
Email: Once your payment has been processed you will receive an email confirming and thanking you for your order. Packaging and Dispatch
Packaging and Dispatch
Our products are carefully packaged and protected either packed flat or rolled in a sturdy cardboard tube at the printers to ensure that they arrive at your address in excellent condition.
Prints, canvasses and greetings cards are usually dispatched within 2-3 working days of your order being placed; acrylic panels and aluminium panels may take 5-7 days to make and dispatch. If I happen to be away, your order may be delayed by up to 2 weeks. Please contact me before ordering if you have a deadline to meet.
Email: When your order has been dispatched, we will send you a shipping confirmation email to let you know it is on its way.
Shipping and Delivery Information
We can ship to the United Kingdom, Europe and some parts of the rest of the world. Unfortunately we are currently unable to ship to any BFPO or P.O. Box addresses.
Our shipping costs are calculated based on the weight and size of the product(s) you have selected as well as the destination, and start from as little as £2.99. These costs are calculated at checkout and are shown separately after you have entered your delivery address.
For lower priced products such as prints and greeting cards we choose to ship by Royal Mail. Larger items ship via Parcel Force or Courier. As a minimum, all our products require a signature on receipt.
Email: If your parcel is tracked, we will provide you with the tracking details/numbers by email after the parcel has been dispatched.
If you have made a mistake in your order and cannot correct it in the shopping basket, contact us as soon as possible and we will endeavour to correct the error.
Returns and Refunds
Apart from greetings cards, all of our products are individually custom printed especially to order and thus fall within the Consumer Contracts Regulations 2013 for goods that are non-refundable.
However, we strive to achieve the highest possible quality for each and every one of our products. We expect the order you receive will be of the finest quality and that it will meet or exceed your expectations. In the unusual event that your print is damaged on arrival, or if you are not completely satisfied with the quality of the product you have received, you should keep all original packaging and product as received and contact us within 48 hours for a full refund or exchange. You should provide photographic evidence of damaged packaging and/or prints as these will be required to process a claim.
Once you have contacted us, and subject to our agreement, goods must be returned in their original condition and packaging (or similar packaging to ensure safe transit) within 7 days.
Company Details and Customer Service Contact
In the event that you need to contact us, please use the contact details below or on our Contact page:
Nick Oakley Photography 2 Gorse Cottages Little Hammer Lane Bramshott Chase Hindhead Surrey GU26 6BT
Telephone: 07886 636016 Email: firstname.lastname@example.org
Intellectual Property and Content
The intellectual property rights and all content (including photographic images) made available on or through this website remain the property of nickoakleyphotography.co.uk and are protected by copyright laws and treaties around the world. All such rights are reserved by nickoakleyphotography.co.uk.
You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content which appears on this website nor may you use any such content in connection with any business or commercial enterprise.